Excursions to the best places in Thailand

Discover the magic of Phuket with us!

IVAN DURIAN TOUR

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Our company is the official representative of the leading operators.
Trust us, and we will do everything possible to make your vacation perfect!
Licensed excursion booking agency (TAT № 32/01815)

IVAN

Company Director
Popular excursions
With children, we recommend the following tours: the nearby islands Racha and Coral, for the more distant islands choose trips on large boats or fast catamarans, the Khao Lak Safari land tour, riding or caring for elephants, the theme parks Carnival Magic and Phuket FantaSea, the Andamanda water park, the Hanuman World rope park, and the Aquaria aquarium.
IMPORTANT!
Working hours: daily from 09:30 to 21:00. All requests and inquiries are processed only during working hours.

If a one-day excursion is canceled or the date is rescheduled less than 24 hours before the start of the program, a penalty is withheld by the carrier from 50% to 100% of the tour cost (depending on the carrier’s terms) and upon presentation of a certificate from a hospital (certificates from private clinics are not accepted).
Rescheduling the excursion date is possible only upon presentation of a certificate from a hospital (for all tourists).
In all other cases the excursion is considered completed.

Changes in the booking of a one-day tour at the tourist’s request - replacement of the excursion with another, rescheduling the departure date (subject to availability with the carrier), departure time, hotel name, etc. - are possible only once; requests are processed during working hours (from 09:30 - to 21:00) and no less than 24 hours before the program start according to the voucher.

Rescheduling an excursion due to rain is not carried out. In case of a storm warning, the carrier cancels the trip, the excursion date is moved to a convenient day for the tourist (subject to availability for that date) or a full refund is made.
In other cases the excursion is conducted.

If the tourist did not show up for the excursion at the appointed time or was late for the pick up time - payment is not refunded.

In case of cancellation of two-day or three-day tours (sea or land) the carrier has the right to withhold the cost of hotel accommodation or the payment in full (cancellation rules differ among carriers. If the possibility of cancellation is important to you, please clarify the terms at the time of booking).
Some two-day and three-day tours to Cheo Lan Lake are not subject to cancellation less than 30 days before the tour date (hotel and raft house conditions).
The Full Moon Party tour can be canceled or rescheduled no later than 10 days before the tour. For later cancellation a fee of 100% is charged.
A refund in these cases, even upon presentation of a certificate from a hospital, is impossible. For you, the hotel, a seat in the transfer, etc. are booked and paid; take this into account when choosing and purchasing the excursion.

In case of cancellation of an individual sea or land tour the cost is not refunded.

Rescheduling the date of an air tour is possible only with 100% additional payment of the tour cost.
If the tour is canceled at the client’s request (changed one’s mind, feeling unwell), even with a certificate from a hospital, a refund is not made.
If the tourist did not show up for the excursion at the appointed time or was late for the pick up time - a refund is not made.
For you, airline tickets, the hotel, a seat in the transfer, etc. are booked and paid; take this into account when purchasing the excursion.

ЗАМЕНА
ПЕРЕНОС
ОТМЕНА
Pregnant women are prohibited from sea excursions by speedboat, active programs (rafting, rope parks), and elephant riding. They are allowed on air tours only with a medical certificate with a doctor's clearance. Tell us about the pregnancy and we will offer you an alternative (a big boat or a land excursion). If you did not inform us, you assume responsibility.
Money is not refunded if the carrier did not admit you to the excursion or you changed your mind.
Sea excursions are also prohibited for children under 1 year old and for people with musculoskeletal disorders.

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